|
Effective Date: 10/01/2009
ROSSDALE is a national leader in attorney education and is honored to be the educational provider of choice to host the country’s distinguished federal and state judges, practicing attorneys, government officials, professors, and experts to provide customers with timely, precise and quality education. ROSSDALE's nationally recognized speakers offer industry leading instruction on current rules, best practices, latest regulation, and court opinions to ensure your success and practice growth. ROSSDALE provides live telephonic seminars, 24/7 on-demand downloads, CD’s, podcasts, and in-person seminars.
Did you know that ROSSDALE has distinguished itself as a market leader in continuing legal education by automatically e-mailing a complimentary, full-length recording and podcast of any live teleconference for which a registered attendee is unable to attend? All registered attendees who are unable to dial into a live teleconference will automatically be e-mailed a link with access to a full-length recording and podcast of the seminar. Neither the link nor the recording/podcsst expires so the registered attendee may listen at his or her convenience. And ROSSDALE's recordings and podcasts qualify for full CLE and MCLE credit in most approved jurisidctions. In addition, ROSSDALE also includes a link to all course material along with the complimentary recording and podcast.
ROSSDALE is committed to providing exceptional customer support to accompany your educational experience. Complete Customer Service resources are available 24 hours a day, 7 days a week by clicking here, including the opportunity to communicate with a customer service agent. ROSSDALE once again has become the leader in continuing legal education by providing overnight and weekend customer support.
A complete listing of all upcoming seminars and available 24/7 on-demand recordings and podcasts are available by clicking here.
This Web site is owned and provided by The Rossdale Group, LLC (“Rossdale”), a Florida-based business entity. The Rossdale Group, LLC, may be reached at 1172 S. Dixie Highway, Suite 225, Miami, FL 33146, 888-626-3462, or at CLE@TheRossdaleGroup.com.
Your use of this Web site is subject to the following terms and conditions. Your use of this Web site constitutes your acceptance of these terms and conditions and your agreement to be bound by them. If you do not agree, you may not use this Web site. Please review this Web Site's Terms, Conditions, and Privacy Policy. These Terms, Conditions, and Privacy Policy may change at any time without prior notice to you.
Submissions
All remarks, suggestions, ideas, graphics, data or other information communicated to Rossdale through this Web site, via facsimile, voice mail, telephone call, U.S. mail, electronic mail, or any other form of communication will be treated as non-proprietary and non-confidential and become the property of Rossdale without compensation, for exclusive use at our discretion.
Intellectual Property
The trademarks, service marks and logos (including the names The Rossdale Group, Rossdale, and The Rossdale Group, LLC, and “The Rossdale Group, LLC” logo) used and displayed on this Web site belong to Rossdale or others. Nothing on this Web site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any trademark displayed on this Web site, without the prior written permission of the trademark owner. This Web site is copyrighted. The material displayed on the Web Site is copy written and may not be copied, distributed, modified, transmitted, reused, re-posted or otherwise displayed for public or commercial purposes without the express written permission of Rossdale for each such use of the material. Rossdale’s copyright notice (“© 2010 The Rossdale Group, LLC. All Rights Reserved.”) and the World Wide Web address (“http://www.TheRossdaleGroup.com”) are prominently displayed on the material.
We respect the intellectual property rights of others, and we ask that our visitors do the same. If you think that your work has been copied in a manner that constitutes copyright infringement, you may notify our Information Technology department, which can be reached as follows: The Rossdale Group, LLC 1172 S. Dixie Highway, Coral Gables, FL 33146, Tel: 888-626-3462, or at CLE@TheRossdaleGroup.com.
Disclaimer of Warranties
Your use of this Web site is at your risk. THE INFORMATION ON THIS WEB SITE AND ANY MATERIALS OR COMMUNICATIONS SENT TO YOU BY ROSSDALE, AS PART OF A PRODUCT OR OTHERWISE, ARE PROVIDED TO YOU "AS IS," FOR INFORMATIONAL PURPOSES ONLY, WITHOUT WARRANTY OF ANY KIND, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR COMPLETENESS. ROSSDALE WILL NOT BE LIABLE FOR ANY DAMAGES INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE, ARISING OUT OF YOUR ACCESS TO OR USE OF THIS WEB SITE. ROSSDALE DOES NOT WARRANT THAT THIS WEB SITE OR THE SERVERS MAKING THIS SITE AVAILABLE ARE VIRUS FREE. The information contained on this Web site could contain technical inaccuracies or typographical errors, and information may be changed, updated, and/or deleted without notice. Rossdale may make improvements and/or changes in the products and programs described on this Web site at any time.
Rossdale disclaims any responsibility for harm resulting from the use of Rossdale’s website, materials, podcasts, .wav files, .mp3 files, CD sets or any software or content downloaded on Rossdale’s website, Rossdale’s 3-CD sets, Rossdale-affiliated sites, whether or not Rossdale approved, produced, designed, or otherwise disseminated such software, files or content. Rossdale approval does not guarantee that software or content from an approved partner will function, sound, or appear as offered or hoped, or be complete, accurate, or free from bugs, errors, viruses, or other harmful content. Rossdale expressly disclaims all warranties and conditions, express or implied, including any implied warranties and conditions of merchantability, fitness for a particular purpose, and noninfringement, and any warranties and conditions arising out of course of dealing or usage of trade regarding the Rossdale website or any software, files or content you download using through Rossdale. No advice or information, whether oral or written, obtained from Rossdale or elsewhere will create any warranty or condition not expressly stated in this agreement. Some jurisdictions do not allow certain limitations on implied warranties, so the above limitation may not apply to you to its full extent.
Limitation of Liability
Rossdale’s total liability to you from all causes of action and under all theories of liability will be limited to $50.00. In no event and under no theory of liability will Rossdale be liable to you for any special, incidental, exemplary, or consequential damages arising out of or in connection with this agreement or the software whether or not Rossdale has been advised of the possibility of such damages. The foregoing limitations will survive even if any limited remedy specified is found to have failed of its essential purpose. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you to its full extent.
Links
This Web site may contain links to other sites. Rossdale has no control over the information and privacy policies and practices of those Web sites, and is not responsible for their content, collection and use of information, or freedom from error or viruses. It is your responsibility to recognize, by paying attention to your browser’s address bar, when you are leaving Rossdale’s site.
Services & Products
The information on this Web site is presented only for the promotion of services and products available in the United States and unless otherwise specified. Rossdale makes no representation or warranty that this Web site is applicable or appropriate for use in any jurisdiction outside of the United States.
Governing Law and Dispute Resolution
These Terms, Conditions, and Privacy Policy posted at this Web site constitute the entire agreement between you and Rossdale with respect to your use of this Web site. All disputes relating to any Rossdale product marketed at any time on this Web site and/or arising under the Terms, Conditions, and Privacy Policy, regardless of where they are brought, shall be governed by the laws of the State of Florida without regard to any conflict of law provisions. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of this Web site and any product or service of Rossdale must be filed within one (1) year after such claim or cause of action arose or be forever barred. You agree to submit any dispute with Rossdale exclusively to a court in Miami, Florida. You agree that if any portion of these Terms, Conditions, and Privacy Policy is found by an arbitrator or court of competent jurisdiction to be invalid, the arbitrator or court shall nevertheless give effect to the parties’ intentions expressed therein. Rossdale is entitled to recover legal fees and all costs incurred by Rossdale in the event that Rossdale files legal suit to recover payment or other monies. In the event that Rossdale files legal suit to recover payment or other monies, Rossdale is entitled to recover costs, included, but not limited to, chargeback and dispute fees, arbitration fees, bank penalty fees, court filing fees, collection fees, and all legal fees involved in Rossdale's representation and case preparation. In the event that you dispute a credit card charge relating to your purchase from Rossdale, you agree that Rossdale may recover at least $750.00 from you, your firm, the person registered for the seminar, and/or the person registered to receive either CLE and/or MCLE credit to cover the expense incurred by Rossdale of responding to your dispute. All other provisions of these Terms, Conditions, and Privacy Policy remain in full force and effect. Any failure by Rossdale to exercise any rights or to enforce any of the terms of the Terms, Conditions, and Privacy Policy shall not constitute a waiver of such rights or terms.
Privacy Philosophy
Rossdale believes that electronic privacy is crucial to the ongoing success of the internet as an educational, commercial, and service medium. This policy summarizes the type of information, including personally identifiable information, that we collect through our Web site and how we might use that information. By using our Web site, you consent to the collection and use of this information by Rossdale.
Collection and Use of Information
For each visitor to our Web site, our Web server automatically recognizes and collects the domain name of your internet provider. This information may be used to improve the content and usefulness of our Web site and for marketing purposes.
Affiliate Information: We do not sell, share, or rent your contact or personal information to a third party for purposes of marketing. Please notify us in writing if you do not wish to be marketed to by Rossdale. Rossdale may also disclose Personally Identifiable Information in response to legal process, such as a court order or subpoena.
Changes and Modifications
Rossdale reserves the right to change or replace these Terms, Conditions, and Privacy Policy at any time. Please review this page periodically to remain apprised of our current policies and practices.
3-CD Orders
Rossdale provides 3-CD sets of its seminars as a premium service to its customers. 3-CD sets are generally processed within 4-6 weeks following a live broadcast or from the date of order, which is later; however, the 3-CD sets may be mailed earlier than the 4-6 week period, as soon as they are available. The 3-CD sets are mailed through the U.S. Postal Service and may take 4 to 7 business days to be delivered once processed. 3-CD sets may not be returned or exchanged for any reason without Rossdale first issuing a return authorization, in writing, to the customer. Refunds and exchanges will not be given for any returned CD or CD's without a return authorization first having been issued by Rossdale, in writing. No exceptions will be made to this rule. All refunds are governed pursuant to Rossdale's refund policy. Rossdale currently includes shipping and handling as part of the overall fee for the 3-CD set; this is subject to change without prior notification. Shipping & handling is only provided for addresses within the United States and its territories. Customers are responsible to pay the full cost of shipping & handling to addresses outside of the United States & its territories. Rossdale may also access a handling fee to addresses outside of the United States & its territories. In the event that a customer provides to Rossdale or enters on the site an incorrect mailing address, Rossdale reserves the right to charge the customer a shipping and handling fee to cover the entire cost of mailing the 3-CD set again to the customer as well as the full cost of a new 3-CD set. Rossdale also reserves the right to charge the full price of a 3-CD set and the cost to have the 3-CD set delivered by registered mail or with tracking if a customer claims not to have received a 3-CD set.
CLE/MCLE Credit Processing
Rossdale provides complimentary continuing legal education ("CLE") and minimum continuing legal education ("MCLE") credit processing for a number of the state bar associations that approve Rossdale courses for CLE/MCLE credit. It is the responsibility of each attendee to ensure that his/her full and proper credit has been posted to his/her state bar. Rossdale may not be held responsible if this credit is not fully or accurately posted. In addition, Rossdale's undertaking to post CLE/MCLE credit is not part of the registration fee for the seminar. Rossdale's posting of CLE/MCLE credit is a gratuitous undertaking, whose failure in no way breaches Rossdale's contract with a customer's purchase or CLE registration. Rossdale accesses a $50.00 fee per state if Rossdale is required to complete, execute, or in any other way, process credit CLE and/or MCLE credit for a state that is not posted on this Website. Rossdale does not make any oral representations regarding applications to states not listed on this Website. Any information that differs from the information posted at this Website or otherwise not listed on this website must be stated, in writing, by Rossdale, prior to the customer's purchase of the seminar in question in order to prove validity.
Early Bird Pricing Program
Rossdale maintains a customer oriented pricing program known as the “Early Bird Discount.” When a live telephonic seminar is first introduced, the price is provided at an “Early Bird Discount” for several weeks. There is generally an initial notification sent out to advise of the initial offering of the “Early Bird Discount” and another “last chance” e-mail to advise several days prior to a price change; although in some cases, there may be more than one or no "last chance" reminder notifications. The change in price is set at the exclusive discretion of Rossdale and is based on the number of attendees who have signed up for a given program and the number of days or weeks that remain until the live seminar will be held. After a certain quantitative and/or temporal threshold has passed, the price increases to its regular price. Rossdale reserves the right to charge the full $179.00 premium price for registrations made on the day of a live seminar to offset the high costs involved in last minute registrations. After a program is aired live, it then becomes available as a recorded program in the following forms: 24/7 on-demand, podcast, and/or CD-format. Based on the popularity of a given program, demand from customers, and the exclusive discretion of Rossdale, an “Early Bird Discount” may be extended on a recorded 24/7 on-demand program, podcast, and CD-format seminar. This “Early Bird Discount” on the recorded 24/7 on-demand program, podcast, and CD-format seminar may last in duration from as short as one day to as long as a month or more. The price changes based on quantitative and/or temporal thresholds reached, as well as the exclusive discretion of Rossdale.
Live Questions May Be Reproduced for Subsequent Use
All attendees who choose to ask live questions during a live teleconference agree to have their voice and likeness heard and reproduced when the live teleconference is converted to an on-demand downloadable seminar, podcast, rebroadcast, CD-format, or any other reproduction of the original broadcast. In addition, attendees agree that their question may be edited, in whole or in part, at the sole discretion of Rossdale.
Products and Programs
Rossdale may add, delete, or change the content or scheduling of the products and programs presented on this Web site at any time without notice.
Course & Reference Materials
If indicated on the seminar page, Rossdale provides course and reference materials to accompany many of our seminars. Some lecturers prefer to utilize and supply exhaustive course & reference materials to accompany their discussion. Other lecturers prefer not to utilize materials. Therefore, there may be some seminars for which there are not course materials to accompany each individual lecturer's discussion. All course and reference materials are provided by means of a downloadable format, generally in an Adobe PDF version. Rossdale never mails out course and reference materials in a paper format. As an environmentally friendly company, Rossdale has replaced wasting paper and sending out written materials with providing attendees with an easy, convenient downloadable version of the materials. Registered attendees have online access to course materials that are posted approximately 48 hours prior to a live seminar. This not only enables Rossdale to maintain its commitment to promoting environmentally friendly business practices, but also enables attendees to have immediate and permanent access to course and reference materials. Attendees may quickly and easily access and find specific topics within the material by using "Control Find" (press "Ctrl" key and the letter "F" key at the same time). Attendees who wish to receive the materials in the mail by register for the 3-CD recording and material set on the seminar page; the 3-CD recording and material set includes 2 CD's of the recording and a third CD with a digital copy of the course and reference materials for the seminar.
Views & Reliance Upon Seminar Faculty and Course/Reference Material
The views expressed during Rossdale's seminars are those of the seminar faculty and do not necessarily reflect the views, opinions, positions, or expressions of Rossdale. The views of Rossdale's seminar faculty are not intended to provide legal advice or consultation. Rossdale's seminars should not be relied upon as legal advice or consultation. Rossdale expressly disclaims any and all liability if a seminar faculty member fails to provide a complete, accurate, updated, or revised position or statement of law. Rossdale may not be held liable for any consequences following reliance upon the lecture, guidance, materials of any seminar faculty member or course & reference material, regardless of the person(s) and/or entity(ies) who prepared the course and/or reference material, and regardless of the qualifications of the seminar faculty member.
Security of Rossdale's Web site
Rossdale cares about the safety and security of your transaction(s) at our Web site. We redirect visitors to a more secure server to transfer and receive certain types of sensitive information, such as credit card information, and take precautions against physical and electronic intrusion to protect against loss, misuse, or alteration of information that we have collected from visitors to our Web site or from correspondence or other documents. Rossdale cannot guarantee the security of information collected through this Web site or stored in its data systems, the accuracy of the information posted on or accessed through this Web site, or that the site is error- and virus-free.
Access to Materials from Live Seminars and On-demand Downloadable Seminars and Podcasts
Materials accompanying Live Seminars and On-demand Downloadable Seminars & Podcasts may be requested, in writing, only by the attendee who took credit for the program. Requests to have materials, downloads, and podcasts re-forwarded after ninety (90) days from the date of purchase are made at the exclusive discretion of Rossdale. Due to privacy, bar security, and integrity of the seminar, under no circumstance may a link be sent or forwarded to any individual other than the registered attendee who sought credit.
Regulation of Participation in Live Telephonic Seminars and Downloadable Seminars
Rossdale monitors all usage of telephonic and download participation of our seminars. While registered attendees of a live telephonic seminar or downloadable seminar may invite others to overhear a seminar, only registered attendees may receive CLE credit. Furthermore, a registered attendees may not, under any circumstance, share his/her teleconference PIN # or dial-in instructions with another individual. Attendees who choose to share their dial-in instructions and/or PIN #'s with others are financially responsible for the additional registration fees. Any breach of these regulations may be referred for state bar investigation.
Oral Represenations
All information pertaining to state bar approvals, program agendas, program guides, speaker qualifications, materials, and all other relevant information on Rossdale seminars is provided at this website. Rossdale does not make any oral representations regarding state bar approvals, program agendas, program guides, speaker qualifications, materials, or other relevant information related to programs. Any information that differs from the information posted at this Website or otherwise not listed on this website must be stated, in writing, by Rossdale, prior to the customer's purchase of the seminar in question in order to prove validity. Rossdale does not make any oral representation that differs from the material posted on this Website.
Cancellation Policy & Refunds
Rossdale maintains a customer oriented policy governing cancellations and refunds. Any order cancelled in writing more than six business days prior to a live teleconference may receive a 50% credit valid toward a future Rossdale seminar, valid for one year from the date of issuance. credits not used within 365 days of issuance expire. Credits will only be given in response to requests emailed to CLE@RossdaleCLE.com. Cancellations or credits may never be taken over the phone or left on a voicemail. For a live teleconference occurring on a Wednesday, the request for a credit must be received by the Monday of the week prior to the seminar. Credits are provided at 50% of the portion of the order being cancelled. For example, a customer who makes a timely request, to the appropriate email address, will receive a $64.50 credit on a registration on which the customer spent $129.00. Orders may not be cancelled, exchanged, refunded, or modified within six business days or fewer prior to a live teleconference. Refunds will not be given under any circumstance once an attendee has dialed into a live teleconference, irrespective of the length of time for which the customer chooses to spend on the live teleconference. Refunds and credits may not be given because a customer chose to dial into a seminar late, hung up before the seminar ended, or for the customer's technical difficulty. Orders for CD's may be cancelled only on the CD portion of the order ($59) if the CD has not yet been shipped and customers will receive a $59 credit toward a future Rossdale seminar, valid for one year; credits not used within 365 days of issuance expire. Requests to cancel the 3-CD set must be made in writing to CLE@RossdaleCLE.com. 24/7 On-demand downloadable seminars, recordings, and podcasts may not be refunded, for any reason, once an order has been placed. Rossdale recommends that attendees participating in live teleconferences dial in from a land line and does not recommend the use of mobile or voice-over-internet lines. Mobile and voice-over-internet lines often drop calls. Rossdale is not responsible for an individual customer's technological, internet, or telephonic limitations of any kind.
Payment for Services
Rossdale provides seminars on a per attendee, license basis. Rossdale is owed payment by every attendee to each and every seminar (whether live telephonic, on-demand telephonic, on-demand downloadable, podcast, live in-person, CD format, or in any other media). If a customer mistakenly orders the same seminar more than once, the customer is responsible for advising Rossdale, in wiritng, to CLE@RossdaleCLE.com of the customer's mistake and receiving a confirmation, as a reply email from Rossdale that Rossdale has refunded the customer's mistaken charge. The customer is responsible to pay any fees that result if the customer disputes a Rossdale credit card charge. Rossdale reserves the right to initiate litigation and immediately pursue bar grievance action against any attendee who attempts to utilize the services of Rossdale without full and complete payment and/or if the the customer refuses to reimburse Rossdale within five business days of any fees associated with a credit card dispute. In the event that you dispute a credit card charge relating to your purchase from Rossdale, you agree that Rossdale may recover at least $750.00 from you, your firm, the person registered for the seminar, and/or the person registered to receive either CLE and/or MCLE credit to cover the expense incurred by Rossdale of responding to your dispute. Rossdale may file a bar complaint against any attendee (in each and every state of the attendee's bar membership) for completing a credit card "charge back" or disputing a credit card charge after having participated in a seminar or having had access to course materials and downloads, failing to disclose attendees, or other unethical conduct.
Lecturer & Agenda Policy
Rossdale posts the agenda that each of our seminar faculty intend to discuss. The seminar faculty are generally practicing attorneys, judges, and professors. A seminar faculty member may deviate from the agenda and topics posted. Rossdale may not be held liable if a seminar faculty member does not cover any or all of the agenda points or supplements the agenda with additional topics. Last minute schedule changes may occur and prevent a particular speaker from attending. The speaker may be substituted by another individual or in rare instances, the speaker may request to have her lecture pre-recorded prior to the live seminar and the lecturer aired in combination with the live broadcast. Rossdale may not be held liable for the substitution of one or more seminar faculty members, if a lecturer opts to pre-record, or in the event that a seminar faculty member is unable to join a given seminar.
CD Orders
In the unlikely event that a CD cannot be played, please notify Rossdale in writing, within 7 days of receipt of the order, at CLE@TheRossdaleGroup.com to report the issue. Our IT Department will use its best efforts to remedy the issue, which includes providing additional instruction on playing the CD or forwarding a replacement CD. The aforementioned terms & conditions will still govern, including, but not limited to cancellations, refunds, and payment.
Complimentary Downloadable Recordings & Podcasts
As a courtesy for customer loyalty, Rossdale provides “complimentary downloadable recordings & podcasts” for any registered attendee who is unable to dial into a live seminar. If an attendee does not dial into a live seminar, within seven business days of the live broadcast, the attendee is forwarded an e-mail (to the e-mail address used to register for the program) with a link to the seminar page. On the seminar page, the attendee has an option to listen and play the recording on his or her computer. The attendee may also download a podcast of the program. The complimentary downloadable recordings and podcasts are not CD’s or disks. Any attendee wishing to receive a CD may register for the 3-CD set. The complimentary downloadable recordings and podcasts are accessible through our website. If an attendee dials into the seminar (regardless of the length of time that the attendee is on the live seminar), the attendee is no longer able to receive the complimentary recording and podcast.
Cancelled Check Fee
Any check used for payment that results in a returned check fee will require the customer to compensate Rossdale for $39.00.
|
 |
